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hexa
EXPLORE CHINA IN STYLE

Privacy Policy

Last updated: 17th of March 2025

At Hexa, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, and travel details when you submit inquiries or book with us.

  • Payment Information: Securely collected through trusted third-party providers for booking purposes.

  • Communication Data: Your messages, emails, or chats with us.

  • Technical Information: IP address, browser type, and browsing behavior to enhance our website’s functionality.


2. How We Use Your Information

We use your data to:

  • Process inquiries, bookings, and customer support requests.

  • Provide personalized travel recommendations and curated itineraries.

  • Improve our website’s functionality and user experience.

  • Send updates, promotions, and relevant travel information (with your consent).

  • Ensure compliance with legal requirements.


3. Data Sharing

We do not sell your personal data. However, we may share your information with:

  • Trusted travel partners and service providers (e.g., hotels, tour guides, and transport companies) to facilitate your bookings.

  • Third-party payment processors for secure transactions.

  • Legal authorities when required by law.


4. Cookies & Tracking

We may use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie settings in your browser.

5. Data Protection

We take data security seriously. Your information is stored securely, and we implement measures to prevent unauthorized access.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your information.

  • Withdraw consent for marketing communications.
     

7. Contact Us

If you have any questions or concerns about your privacy, please contact us.

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